SOME OF THE MOST COMMON
QUESTIONS & ANSWERS
If you do not find what you are looking for, send us an email or give us a ring and we will gladly assist you!
How soon do I need to order?
To avoid disappointment that we are not available for your event date, we suggest you contact us once you have secured your venue. We can accommodate last minute requests as our schedule permit (surcharge may apply for orders needed within 48 hours). But hey, if you want to invite us at your party, we might just waive that. We love to party!!
How much do you charge?
Wow, we get this question daily! You can view our most common decor prices here.
Do you have a minimum?
No, we don’t. No events is too small or too big for us!
Why is there a delivery/setup/strike charge?
Our delivery and setup charge depends on the location of the event and the complexity of the setup. A strike charge is when we have to return to remove the decor (pop, pop, pop) and retrieve our equipment, this is not required for all events. When possible, we take foil balloons to local hospital/organizations to help spread the joy that balloons naturally bring.
HOW DO I BOOK FOR YOUR SERVICES?
That’s the easy part! Just fill out our event form or give us a call at (780) 607-0049 and we will get your event started! We are waiting!
Do you provide your service in a party/event that is not in Fort McMurray?
YES!! We are available to offer our services from coast to coast, but most of our work are primarily in Wood Buffalo region, northern Alberta, Canada. Let us know if you want you need us in Hawaii or Jamaica, those are places that we have not been yet.
ARE ALL YOUR BALLOON COLOURS ON YOUR WEBSITE? I DIDN'T SEE THE COLOURS I WANTED!
You didn’t see the colours you are looking for? NO PROBLEM! We have elves that can create custom colours that can match your event colours. We also have pearl colours and printed designs available.
How long do helium balloons last?
Latex balloons filled with helium are temporary and have an average float time of 8 to 48 hours depending on size and shape. Your latex balloons can float up to 25 times longer if they are treated with our flight extender. This is our secret sauce!
Do you have biodegradable balloons?
Yes, we only use the best latex balloons available. What does that mean? It means that you will be provided with the best latex balloons available in the world! The balloons we use are made from 100% natural latex, not cheap plastic fillers, making them biodegradable. It is harvested similar to how you get maple syrup…just don’t put it on your pancakes!